Here are several ways to contact us
Feel free to e-mail directly, call to ask any questions about our services, or fill out
Contact Form
In order to streamline support requests, we utilize a support ticket system.
Open a New Ticket
Our most common questions and answers can be found in our FAQ section.
Check FAQ
With us, you have a fixed contact person who is responsible for all matters such as contract / invoice issues and technical issues. The fact that the contact does not change, you do not have to explain your story again and again, you can easily get to the point.
Your contact person can be reached by email and by phone (local area number). In emergencies, such as server failures, non-availability of your website etc. We are also available 24/7.
We provide free website setup on our servers, and also a free moving service, if you want to move your website from another web hosting to us.
We provide ongoing operations safely through constant monitoring of all functions.
We take care of backups of all data (in the case of the cases) and recovery.
By request we can also manage your domain name server entries.
We take care of transferring your domain name.
We provide comprehensive and regularly updated reports / statistics on the use of your website.
For an additional fee, please contact us for more services that go beyond the scope of hosting your website, such as:
On request we can also help you in optimizing your pages with respect to the loading speed. Here, various mechanisms are used, such as setting caching headers for static files, caching of dynamic content for a specific time using memcached or by tmpfs file system (where you will be assigned to the server a directory that is located directly in memory and thus can be accessed very quickly), optimizing MySQL queries, etc.
If you need assistance with Rewrite Rules or have any questions about PHP or server settings, we’re here to help.
We are happy to take care of your website updates on monthly or as needed basis.
If required, we can help you integrate Google Analytics into your website.
We can help you set up and integration of Facebook, Twitter, Yelp, Instagram, Google+, etc. accounts on your website.
Click here to download Team Viewer for your device and operating system and have us remotely support you. Available only by appointment.
